New Clients FAQs: 


Policies

EARLY CANCELLATIONS:

You may cancel your reservation at no cost to you 8 hours before the start of class time. Please cancel if you think you may not be able to make it to allow others to have a space in class.

LATE CANCELLATIONS & NO SHOWS:

If you cancel your class less than 8 hours before class begins, your paid class will be forfeited. If you are on an unlimited package, you may late cancel or no show 1 time, after that, your account will be charged $10 per missed or late cancelled class. We have limited spaces and want to ensure those who want to come to class get a spot. Additionally, our instructors take time to review client notes to take into account any modifications needed before class, so this is both a safety for you and a courtesy to them. 

LATE ARRIVALS:

TRX/XTREME: For your safety and the flow of class, NO late entry will be allowed into these classes. (NEW CLIENTS must arrive 10 minutes early for a strap demo.)

BARRE: Please arrive a few minutes before class starts. If you are running late, please call the studio and let them know or your space in class may be given away to a standby client. For your safety and the courtesy of other clients, no entry after 10 minutes will be allowed.

RESERVATIONS & WAITLISTS:

You can schedule your classes up to 30 days in advance to guarantee your place. Our waitlist is automated through MindBody, so please only add yourself to a waitlist if you are confident you can make the class. You will be notified by email if a spot opens and you're enrolled in the class. It is your responsibility to check your email to see if you've been added to the class and confirm your attendance.

All class participants must be at least 13 years old. 

TRX
Barre